The COVID-19 virus has rapidly transformed everyone’s world in an instant.


Robert V. Ruggiero

No matter where we live: big city, quiet suburb or rural community; our lives have been impacted in ways great and small. As many countries, including the United States, start to implement measures to safely return their cities and communities back to normal, it’s a good time to reconsider: what should normal be?

Moving forward, we need to consider where we live, how we work and go to school, how we eat, and how food gets to us, and how we relax and connect with family and friends.

In the economy of tomorrow, what new technologies and workflows will be the most efficient? As many of us are learning, there’s advantages and disadvantages to working from home, to tele-medicine, and to remote learning.

For example, for all the time saved by working from home, and not needing to commute, you may give up that time now having to cook, since your normal food options are no longer available. Or perhaps you now have to actively care for children at home. Or maybe you’ve learned how much time has freed up, because you no longer get interrupted at work when people stop by at your desk for a quick question.

If a higher percentage of people won’t need to commute to the office during the work week, how will that affect how offices are located? How will it affect how supporting retail operations like restaurants and coffee shops are run? How will infrastructure need to change, if more people are using internet access at home, and less at work?

We’re approaching a new normal, and these are some of the questions we need to consider as we’re trying to solve the problems of the present, while preparing for a better future.

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